Privacy Policy

Privacy Policy

Last Updated: May 13, 2026

Eden Health Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website at edenhealthclubs.com, and our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal identification information (name, email address, phone number, date of birth)
  • Account credentials
  • Payment information processed through secure third-party payment processors
  • Health, fitness, and wellness information you voluntarily provide
  • Photos and progress images you upload
  • Communications with us
  • Mobile information including phone number for text message communications

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Send promotional communications you have opted into
  • Respond to your comments, questions, and customer service requests
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities

3. Sharing of Information

We may share your information with:

  • Service providers and subcontractors who perform services on our behalf (such as payment processing, customer service, hosting, and analytics)
  • Healthcare and wellness professionals affiliated with Eden Health Club for the purpose of providing you services
  • Law enforcement or regulatory agencies when required by law
  • Business successors in the event of a merger, acquisition, or sale of assets

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Text Messaging and Communications

By providing your mobile number, you consent to receive text messages from Eden Health Club related to appointments, classes, account information, and promotional offers. Message and data rates may apply. You may opt out at any time by replying STOP. Your mobile opt-in information is never shared with third parties for marketing purposes.

5. Health and Wellness Information

Information you provide regarding your health, fitness goals, workouts, body measurements, and progress is used solely to provide our services to you. This information may be shared with our coaches, providers, and authorized staff for the purpose of delivering personalized programming and care.

6. Data Retention Practices

Eden Health Club retains personal information only for as long as reasonably necessary to provide app services, support member accounts, maintain business records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Account and profile information is retained while a user maintains an active account with Eden Health Club or as needed to provide membership, scheduling, training, wellness, and support services. Booking, attendance, subscription, communication, and transaction-related records may be retained for business, tax, accounting, fraud prevention, dispute resolution, and compliance purposes.

Health, fitness, wellness, and activity-related information entered or generated through the app is retained only as needed to provide the requested services, personalize the member experience, and maintain historical progress records, unless a longer retention period is required or permitted by law.

When personal information is no longer needed, Eden Health Club will delete, de-identify, or securely retain it in accordance with applicable legal, operational, and security requirements. Users may request access, correction, or deletion of their personal information by contacting care@edenhealthclubs.com. Certain information may need to be retained where required by law, for legitimate business purposes, or to complete transactions and maintain accurate records.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of the data we hold about you
  • Withdraw consent at any time

To exercise these rights, contact us at the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Eden Health Club
edenhealthclubs.com
Greenwood Village, CO